COVID-19 Frequently Asked Questions

Key Points:                                                      (Updated: 01/04/2022)

• Treatment is available for all presenting issues through face-to-face and telehealth (phone or online video)

• Face-to-face appointments may only be accessed by patients who meet the following criteria:

  • Are fully vaccinated​ and agree to provide evidence

  • Agree to wear a mask while at the clinic

  • Agree not to attend should they experience any flu or cold symptoms

• Face-to-face attendance is not permitted if:

  • You have any cold or flu symptoms (It does not matter whether it is COVID-19 or not)

  • You have had contact with someone within the last 7 days who has any cold or flu symptoms (It does not matter whether it is COVID-19 or not)

  • You are being tested or have been confirmed to have COVID-19

  • You have had contact with anyone who is being tested or has been confirmed to have COVID-19