At Shaw Psychology, the safety of our clients and staff is our top priority. We can understand that these are confusing times, and we continue to provide our services at full capacity.
We are following all guidelines and suggestions issued by the state and federal governments. We have strict hygiene practices and continue to adhere to them, as well as increasing our measures. These include regular use of hand sanitisers and regular disinfecting of the clinic. There have been no cases in our immediate network.
Face-to-face sessions are still on.
Our waiting room and counselling rooms are big enough to meet the minimum distance criteria (2m).
We are also providing the option of telephone and video sessions. These services are bulk-billed under a new Medicare item, COVID-19 Telehealth.
Clients are eligible for this if they meet at least one of the following conditions:
a. the person has been diagnosed with COVID-19 virus but who is not a patient of a hospital
b. the person has been required to isolate themselves in quarantine in accordance with home isolation guidance issued by the Australian Health Protection Principal Committee (AHPPC)
c. the person is considered more susceptible to the COVID-19 virus being a person who is:
i. at least 70 years old
ii. at least 50 years old and is of Aboriginal or Torres Strait Islander descent
iii. is pregnant
iv. is a parent of a child under 12 months
v. is already under treatment for chronic health conditions or is immune-compromised; or
d. the person meets the current national triage protocol criteria for suspected COVID-19 infection.
We would like to reiterate that these are just precautionary measures. There have been no cases in our immediate network.
If you are experiencing any flu-like symptoms, have recently travelled overseas, or have had close contact with anyone diagnosed with or suspected of having coronavirus, and have an upcoming appointment, please contact the reception team to discuss your options.